Support Ticket Management System

Built a web application for organizing support tickets and activities for the Support and Onboarding teams. The system streamlined internal communication and helped track client issues from creation to resolution.

Highlights

• 01.Built REST API with NestJS and Swagger documentation
• 02.Designed database schema with PostgreSQL
• 03.Created responsive frontend with HTML, CSS, and SASS
• 04.Implemented ticket workflow and status tracking